Promoters get their own call center with RoBOT PBX™
Box Office Tickets offers customized inbound and outbound calling services
Event managers connect with their patrons from the first "hello"
PORTLAND, OREGON, USA — February 1, 2006 — Box Office Tickets Inc. has enhanced its boxofficetickets.com® event management services with RoBOT PBX™ — a new service that delivers customized inbound and outbound call center services for event management companies.
RoBOT PBX™ leverages Box Office Tickets' own VoIP network to enable even small organizations to benefit from sophisticated "private label" call center services. With RoBOT PBX™, event prospects and patrons calling to order tickets, place orders, change reservations or ask questions connect directly to the organization managing the event — and hear one voice from start-to-finish.
RoBOT PBX™ works by customizing Box Office Tickets' own auto-attendant options and features, developed through the years to deliver ticketing and other event services. Callers hear the client's business name and "voice" from the first "hello" through all transactions. The service also takes advantage of VoIP and Internet technologies to offer outbound calling services and a single business phone system, with free extension-to-extension calls, wherever team members may be located.
Two options available now
Box Office Tickets offers two RoBOT PBX™ service and pricing options today:
| Auto-Attendant Only:
Callers hear the client's business name. Selections match Box Office Tickets' current auto-attendant options and feature set. |
| Complete PBX:
Provides all Auto-Attendant services, plus: voicemail for each extension; physical VoIP phone support; a single business phone system serving team members in multiple locations; and easy installation of VoIP telephones in any location with high-speed Internet access. |
Internet is InfrastructureSM
RoBOT PBX™ is part of the full suite of boxofficetickets.com® services for event managers and their customers, including: ticketing and other transaction processing, admission control, promotion, fulfillment and management.
For more information, please visit www.boxofficetickets.com or call 1-800-494-TIXS (1-800-494-8497).
About Box Office Tickets
Box Office Tickets Inc. has been
empowering the event and entertainment industry through innovative
"back of the house" services since 1993. Known for
the quality of its customer service and technology, boxofficetickets.com®
is a national brand with proven experience in handling all
types of events — the arts, sports, business conferences
and non-profit fund-raisers. Through its boxofficetickets.com®
and RoBOT® technologies, Box Office Tickets provides a
complete range of reliable and affordable solutions for order
processing, admission control and data management services.
The BOT-Bullet, RoBOT, RoBOT PBX, Empowering
Entertainment, Internet is Infrastructure, and BOXOFFICETICKETS.COM and Design are trademarks of Box Office Tickets Inc. © Copyright 2005 Box Office Tickets Inc. All rights reserved.
Press Contact
pr@boxofficetickets.com
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