Box Office Tickets
 

“Your team was extremely professional… Caitlin is amazing and probably one of the best customer service representatives I have ever encountered.”
– Deneen Goddard, Atlanta GA

 

News

FOR IMMEDIATE RELEASE.
 

Box Office Tickets Inc. upgrades boxofficetickets.com® services

New look, online guest accounts — first in a series of planned changes to make entertainment and event management over the Internet easier than ever

PORTLAND, OREGON, USA - April 8, 2004 — Box Office Tickets Inc. has upgraded its nationally known boxofficetickets.com® web site with a friendlier interface and online guest accounts that make it easier, more cost-effective, and more convenient than ever for clients to serve their guests' needs — at events ranging from sports, to business conferences, to the arts, to non-profit fund-raisers.

The new guest accounts enable event-goers to enter their information once, speed up checkout/purchases, monitor orders and review their order history online.

The online guest accounts also provide an effective way for entertainment and event managers to gather additional information directly from their guests, using the boxofficetickets.com Q&A Engine. For example, clients can survey guests on how they first heard about an event or ask if a guest has special requirements, such as dietary restrictions or needing a hearing assisted device.

A single source of information for better coordination at every level

Event managers can also use the boxofficetickets.com network to assign guests to specific venue managers, volunteers or table captains — to better coordinate planning, logistics and guest services across their organization.
"This feature is especially helpful for dinner events — and another great example of how we 'empower entertainment' by enabling the industry to use the Internet as their infrastructure," says George Domurot, President & CEO at Box Office Tickets Inc. "Our clients simply rely on boxofficetickets.com to provide the secure, managed and customized infrastructure they need, so that everyone involved — event managers, table captains, volunteers, and guests can perform transactions and communicate more effectively, just using their web browser."

The new features are the first in a series of planned upgrades to the boxofficetickets.com site which provides event and entertainment organizations with the managed services they need to simply, safely and securely process orders for tickets, subscriptions, memberships, donations and merchandise online. Box Office Tickets also provides toll-free phone ordering and other customer services for clients nationwide, with the ability to print out tickets or plastic cards via the web in any number of remote locations.

Event-goers do not have to create an online account to place orders through the boxofficetickets.com network.

About Box Office Tickets

Box Office Tickets Inc. has been empowering the event and entertainment industry through innovative "back of the house" services since 1993. Known for the quality of our customer service and technology, Box Office Tickets works with event managers, promoters and box office managers to ensure event success. boxofficetickets.com® is a national brand with proven experience in handling all types of events — from the arts, to sports, business conferences, and non-profit fund-raisers. boxofficetickets.com and our unique RoBOT® technologies provide a full range of multiple-source order processing, admission control, fulfillment, financial tracking and data collection services.

The BOT-Bullet, RoBOT, Empowering Entertainment, and BOXOFFICETICKETS.COM and Design are trademarks of Box Office Tickets Inc. © Copyright 2004 Box Office Tickets Inc. All rights reserved.

Press Contact
pr@boxofficetickets.com


^TOP